Course curriculum

    1. Segment 01: Introduction and Welcome

    2. Segment 02: Demonstrating Fundamental AI Concepts- Strategies and Engagement

    3. Segment 03: Maximizing Engagement- The Benefits and Significance of AI in Customer Communication

    4. Segment 04: Case Study of Real-World Success AI in Customer Communication 

    1. Segment 05: Realising Personalization Success Proven AI Strategies

    2. Segment 06: Applying Personalization Strategies for Optimal Customer Engagement 

    3. Segment 07: Analysing Consumer Behaviour to Enhance AI Personalization

    1. Segment 08: Explaining AI-Driven Customer Feedback and Journey Mapping

    2. Segment 09: Applying AI to Customer Journey Mapping

    3. Segment 10: Real-World Case Study AI-Driven Customer Journey Mapping

    4. Segment 11: Congratulations and Continuous Learning Journey

About this course

  • Free
  • 11 lessons
  • 1.5 hours of video content

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