Bridging the soft skills gap

This course equips managers, trainers, HR, and OD leaders to close workplace soft skills gaps through practical training in professionalism, critical thinking, and teamwork, driving measurable behavior change and stronger performance.

Interested in this course? Email us at [email protected]

Course curriculum

1. Segment 00: Welcome to the Course Why the Missing Basics Matter Now
2. Segment 01: How to Use This Course: Navigation, Pacing, and the Pathway GateHow to Use This Course: Navigation, Pacing, and the Pathway Gate
3. Segment 02: Meet Your Toolkit: A Visual Overview of the Course Framework
4. Segment 03: Before You Begin: About The Self-Assessment
5. Segment 04: Pre-Course Diagnostic: Soft Skills Readiness Self-Assessment
6. Segment 05: Recommended Learning Path
1. Segment 06: What Is the Soft Skills Gap and How Did We Get Here
2. Segment 07: Why You Can-t Hire Your Way Around the Soft Skills Gap
3. Segment 08: Generational Shifts and the Environmental Forces Behind the Gap
4. Segment 09: Check Your Understanding: Causes and Hiring Limits
1. Segment 10: Unlocking the Power of Soft Skills What Changes When the Basics Are in Place
2. Segment 11: The Twelve Missing Basics The Competency Model in Full
3. Segment 12: Drill Down: The Twelve Missing Basics
4. Segment 13: Check Your Understanding: Soft Skills Advantage and the Missing Basics
5. Segment 14: Soft Skills Gap Diagnostic: Mapping Causes and Organizational Impact
6. Segment 15: The Soft Skills Gap, Causes, Impact, and Strategy
1. Segment 16: Teaching Self-Evaluation Ability_ Skill_ Will_ and the Key Competencies
2. Segment 17: Response Power Teaching Personal Responsibility in the Workplace
3. Segment 18: From Assessment to Action: Self-Evaluation Templates and the Response Power Worksheet
4. Segment 19: Check Your Understanding: Self-Evaluation and Personal Responsibility
1. Segment 20: Spotting and Shifting Bad Attitude Patterns at Work
2. Segment 21: The Eight Good Work Habits From Wellness to Initiative
3. Segment 22: Lesson Plan Blueprint: Attitude Adjustment and Work Habit Self-Assessment
4. Segment 23: Check Your Understanding: Attitude and Work Habits
5. Segment 24: Build Your Professionalism Lesson Plan and Self-Evaluation Toolkit
6. Segment 25: Professionalism, Attitude, and Work Habits
1. Segment 26: Teaching Proactive Learning - The Open Mind and the Questioned Assumption
2. Segment 27: Teaching Proactive Learning The Open Mind and the Questioned Assumption
3. Segment 28: Knowledge Work and the Habits of a Proactive Learner
4. Segment 29: Check Your Understanding: Proactive Learning
1. Segment 30: Building a Problem-Solving Mindset Tools_ Checklists_ and Prevention
2. Segment 31: Teaching Decision Making From Experience to Disciplined Reasoning
3. Segment 32: After-Action Reviews: Turning Decisions and Problems into Learning Opportunities
4. Segment 33: Check Your Understanding: Problem-Solving and Decision-Making Fundamentals
5. Segment 34: Design a Critical Thinking Instructional Sequence for Your Workplace
6. Segment 35: Proactive Learning, Problem Solving, and Decision Making
1. Segment 36: Reading the Room Teaching Respect for Context
2. Segment 37: Workplace Citizenship in Action Duties_ Models_ and the Terms of Membership
3. Segment 38: Context and Citizenship: Frameworks for the Hybrid Workplace
4. Segment 39: Check Your Understanding: Context and Workplace Citizenship
1. Segment 40: What Service Really Means at Work Myths_ Realities_ and the Dimensions
2. Segment 41: Playing Your Position Role Ownership and the Dimensions of Teamwork
3. Segment 42: From Myth to Reality, and From Role to Mission: A Trainer's Guide
4. Segment 43: Check Your Understanding: Service and Role Ownership
5. Segment 44: Team Citizenship Audit: Mapping Service and Role Accountability
6. Segment 45: Context, Citizenship, Service, and Role Ownership
1. Segment 46: Course Complete What Will You Teach First
2. Segment 47: Soft Skills Cheat Sheet: The Whole Course on One Page
3. Segment 48: Closing the Gap: A Soft Skills Training Program Design Challenge

About this course

Free
49 lessons
1.5 hours of video content

Discover your potential, starting today

Enroll today

Bridging the soft skills gap

Course curriculum

Chapter 1: Introduction to the Course

Chapter 2: The Soft Skills Gap: Causes, Generations, and Hiring Limits

Chapter 3: Unlocking the Power of Soft Skills and the Twelve Missing Basics

Chapter 4: Self-Evaluation, Personal Responsibility, and Response Power

Chapter 5: Positive Attitude and Good Work Habits

Chapter 6: Proactive Learning: Open Minds, Questioned Assumptions, and Building Wisdom

Chapter 7: Problem Solving and Decision Making in the Workplace

Chapter 8: Respect for Context and Workplace Citizenship

Chapter 9: Service and Playing Your Position

Chapter 10: Course Wrap-Up and Next Steps

About this course

Discover your potential, starting today