Course curriculum

    1. Lesson 00: Welcome to the Course: You Are Negotiating More Often Than You Think

    2. Lesson 01: Reading - How to Use This Course: Navigation, Pacing, and the Pathway Gate

    3. Lesson 02: Meet Your Toolkit: A Visual Overview of the Six Basic Skills

    4. Lesson 03: Before You Begin: About The Self-Assessment

    5. Lesson 04: Pre-Course Diagnostic: Negotiation Readiness Self-Assessment

    6. Lesson 05: Recommended Learning Path

    1. Lesson 06: Mastering the Art of Negotiation

    2. Lesson 07: Knowing What You Want and Preparing to Get It

    3. Lesson 08: Reading - The Six Skills and the Personal Preparation Checklist

    4. Lesson 09: Practice Quiz: Preparing to Negotiate

    1. Lesson 10: Mapping the Opposition and Knowing the Marketplace

    2. Lesson 11: Setting Goals and Enforcing Your Limits

    3. Lesson 12: Reading - The Information Checklist, the Goal Rules, and the Limit Worksheet

    4. Lesson 13: Practice Quiz - Preparation, Goals, and Limits

    5. Lesson 14: Hands-On Learning: The Negotiation Preparation Pack

    6. Lesson 15: Quiz - Preparation, Research, Goals, and Limits

    1. Lesson 16: Mastering the Art of Listening

    2. Lesson 17: Asking the Right Questions

    3. Lesson 18: Reading - The Six Listening Barriers and the Question Toolkit

    4. Lesson 19: Practice Quiz - Listening and Questioning

    1. Lesson 20: Listening to Body Language and Tuning In to Your Inner Voice

    2. Lesson 21: Communicate with Clarity

    3. Lesson 22: Reading - Body Language Pairings and the Clarity Structure

    4. Lesson 23: Practice Quiz - Signals and Clarity

    5. Lesson 24: Hands-On Learning: The Listening and Questioning Practice Log

    6. Lesson 25: Quiz - Listening, Questioning, Signals, and Clarity

    1. Lesson 26: Pushing the Pause Button to Turn Off the Hot Buttons

    2. Lesson 27: Dealing with Difficult People and Situations

    3. Lesson 28: Reading - Pause Button Scripts and the Difficult-Personality Responses

    4. Lesson 29: Practice Quiz: Pausing and Difficult People

About this course

  • Free
  • 50 lessons
  • 1.5 hours of video content

Discover your potential, starting today