Operations Management For Dummies

Learn to analyze, measure, and improve operational processes. Build practical skills in forecasting, capacity, lean, quality, supply chains, and project management to improve efficiency and manage risk.

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Course curriculum

1. Lesson 01: Welcome to the Course: Operations Management For Dummies
2. Lesson 02: Reading - How to Use This Course: Navigation, Pacing, and the Pathway Gate
3. Lesson 03: Meet Your Toolkit: A Visual Overview of the Course Framework
4. Lesson 04: Before You Begin: About The Self-Assessment
5. Lesson 05: Pre-Course Operations Readiness Diagnostic
6. Lesson 06: Recommended Learning Path
1. Lesson 07: The Fundamentals of Operations Management _v2
2. Lesson 08: Defining and Evaluating Processes
3. Lesson 09: Reading - The Process Measures and Bottleneck Analysis
4. Lesson 10: Practice Quiz - Check on Process Measures
1. Lesson 11: Designing Processes to Meet Goals
2. Lesson 12: Shared Resources, Batches, and Rework
3. Lesson 13: Reading - The Design Choices and Distortion Effects
4. Lesson 14: Practice Quiz - Check on Design and Distortions
5. Lesson 15: Hands-on Learning: The Process Map and Bottleneck Analysis
6. Lesson 16: Quiz - Process Measures, Design, and Distortions
1. Lesson 17: Forecasting Demand and Its Error
2. Lesson 18: Planning Capacity Under Uncertainty
3. Lesson 19: Reading - The Forecasting Methods and Capacity Decision Guide
4. Lesson 20: Practice Quiz - Check on Forecasting and Capacity
1. Lesson 21: Managing Inventory and Its Trade-Offs
2. Lesson 22: Planning for Successful Operations
3. Lesson 23: Reading - The Inventory Calculations and Planning Hierarchy
4. Lesson 24: Practice Quiz - Check on Inventory and Planning
5. Lesson 25: Hands-on Learning: The Forecast and Capacity Plan
6. Lesson 26: Quiz - Forecasting, Capacity, Inventory, and Planning
1. Lesson 27: Becoming Lean and Eliminating Waste
2. Lesson 28: Proofing Operations Against Disruption
3. Lesson 29: Reading - The Waste Categories and Disruption Levers
4. Lesson 30: Practice Quiz - Check on Lean and Disruption
1. Lesson 31: Managing Quality and the Cost of Quality
2. Lesson 32: Creating a Quality Organization
3. Lesson 33: Reading - The Cost of Quality and the Organizational Conditions
4. Lesson 34: Practice Quiz - Check on Quality Management
5. Lesson 35: Hands-on Learning: The Waste and Quality Audit
6. Lesson 36: Quiz - Lean, Disruption, and Quality Management
1. Lesson 37: Supply Chain Basics and Strategic Sourcing
2. Lesson 38: Digitalizing and Scaling Through the Life Cycle
3. Lesson 39: Reading - The Sourcing and Life Cycle Guide
4. Lesson 40: Practice Quiz - Check on Sourcing and Life Cycle
1. Lesson 41: Leading Projects and Estimating the Work
2. Lesson 42: Becoming Agile and Responding to Project Risks
3. Lesson 43: Reading - The Estimating, Scheduling, and Risk Guide
4. Lesson 44: Practice Quiz - Check on Projects and Risk
5. Lesson 45: Hands-on Learning: The Sourcing and Project Plan
6. Lesson 46: Quiz - Sourcing, Life Cycle, Projects, and Risk
1. Lesson 47: Course Outro and Next Steps
2. Lesson 48: The Part of Tens
3. Lesson 49: Operations Cheat Sheet: The Whole Course in One Place
4. Lesson 50: Non-Graded Project: An Operations Improvement Plan for a Real Process

About this course

Free
50 lessons
1.5 hours of video content

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Operations Management For Dummies

Course curriculum

Chapter 1: Introduction to the Entire Course

Chapter 2: The Fundamentals and Evaluating a Process

Chapter 3: Designing Processes, Handling Batches and Rework

Chapter 4: Forecasting Demand and Planning Capacity

Chapter 5: Managing Inventory and Planning Operations

Chapter 6: Becoming Lean and Proofing Against Disruption

Chapter 7: Managing Quality and Building a Quality Organization

Chapter 8: Supply Chain Basics, Sourcing, and Life Cycle Scaling

Chapter 9: Leading, Estimating, and De-Risking Projects

Chapter 10: Course Wrap-Up and Next Steps

About this course

Discover your potential, starting today